Terms of service.

Acceptance of Terms

By accessing or using this website, booking an appointment, or purchasing services, you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, do not use this website.

 

Services Provided

VYDA Wellness LLC offers wellness-based services including:

  • IV hydration and vitamin infusion therapy

  • Intramuscular (IM) injections

  • NAD+ IV and IM services

All services are elective, wellness-focused, and not a substitute for medical treatment or emergency care.

Clinical services are performed only under established standing orders and protocols approved by a licensed Connecticut physician.

 

Eligibility for Services

To receive services, you must:

  • Be 18 years or older

  • Complete required intake forms truthfully

  • Disclose all medical conditions, allergies, and medications

  • Agree to the risks, benefits, and alternatives of treatment

We reserve the right to decline service if:

  • You do not meet safety criteria

  • You display signs of intoxication or medical instability

  • Your presentation falls outside our protocols

 

Not Medical Advice

Information on this website is for educational and informational purposes only.

It does not constitute medical advice, diagnosis, or treatment.

Always consult a licensed healthcare provider for medical concerns.

In medical emergencies, call 911 immediately.

 

Payment & Fees

Payment is due at the time of booking or service.

We reserve the right to charge:

  • Deposits

  • Cancellation fees

  • Early termination fees for memberships

  • Fees for missed appointments

In addition, all services include:

8% Clinical Supplies Charge to cover sterile IV materials, vitamins, medications, and disposable medical equipment.

7% Medical Compliance Charge to support chart review, medical oversight, EMR compliance, and safety protocols.

These charges total 15% and are applied at checkout as part of the overall cost of treatment.

Price are subject to change at any time without notice.

You authorize VYDA Wellness LLC to charge your saved payment method for deposits, services, add-ons, and applicable fees.

 

Refunds

Due to the nature of clinical wellness services, all sales are final.

We do not offer refunds for:

  • Completed services

  • Packages

  • Memberships

  • Missed appointments

  • Gift cards

Deposits and cancellation fees are non-refundable.

 

Risks & Liability

IV and IM therapy carry risks, including but not limited to:

  • Bruising, swelling, and injection-site pain

  • Allergic reactions

  • Vein irritation or infiltration

  • Infection

  • Nausea or dizziness

By receiving treatment, you acknowledge these risks and agree to proceed voluntarily.

You release and hold harmless:

  • VYDA Wellness LLC

  • Its owners, employees, medical director, and contractors

from any liability associated with elective wellness services, except where prohibited by law.

 

No Warranty

All website content is provided “as is.”

We make no warranties regarding accuracy, completeness, or availability of information.

 

Appointment & Scheduling Policies

By booking an appointment, you agree to:

  • Arrive on time

  • Follow pre-treatment instructions

  • Notify us promptly if rescheduling is needed

Failure to follow these guidelines may result in cancellation fees according to our policies.

 

SMS/Text Messaging

By providing your phone number, you consent to receive:

  • Appointment confirmations

  • Reminders

  • Service updates

  • Wellness-related messages

Message and data rates may apply.

You may opt out at any time by replying STOP.

 

Privacy

Your use of the website is also governed by our Privacy Policy.

We use administrative and technical safeguards to protect your information.

We do not sell your information to third parties.

 

Third-Party Websites & Tools

We may link to third-party websites or use third-party systems for:

  • Scheduling

  • Payment

  • EMR or intake forms

We are not responsible for the content or privacy practices of third-party platforms.

 

Intellectual Property

All content on this website—including graphics, text, images, branding, and logos—is the property of VYDA Wellness LLC.

Unauthorized reproduction is prohibited.

 

Membership Terms

Membership benefits apply only to active members in good standing.

Fees are billed automatically monthly.

Minimum commitment periods apply.

Early cancellation fees may be charged according to your membership agreement.

Benefits do not roll over and are non-refundable.

 

Changes to Terms

VYDA Wellness LLC may modify these Terms at any time.

Changes take effect immediately upon posting.

Continued use of the website constitutes acceptance of revised terms.

 

Governing Law

These Terms & Conditions are governed by the laws of the State of Connecticut.

Any disputes, claims, or legal actions relating to your use of this website or our services will be exclusively resolved in the state or federal courts located in Connecticut.